The Importance of Recognising AND Appreciating Your Employees

By Natanya Rutstein   Image by Shutterstock Many studies have shown the link between recognising employees for a job well done and its positive impact on performance, including team performance, engagement as well as employee retention. However I recently came across an article in the Harvard Business Review – “Why Employees Need Both Recognition and[…]

Employee Check-Ins- How to Get Them Right

By Natanya Rutstein   Image by Many leading organisations are making improvements to their annual performance management cycle by supplementing it with ongoing feedback and coaching in the form of employee check-ins. Regular check-ins help employees and their managers to stay on the same page and engaged in a continuous conversation focused on near[…]

How to Invigorate Your Performance Management Process

By Natanya Rutstein A 2019 Gartner Performance Management Benchmarking Survey revealed that a vast majority of HR leaders (84%) are working to fix their performance management systems. This leaves little doubt that traditional performance management, as we know it, is failing to deliver what most organisations expect from it– performance improvement! If, as discussed in[…]

The Formal Performance Review is here to stay

By Natanya Rutstein The “supposed” demise of the annual or bi-annual performance review began to gain momentum in 2012 with Adobe discarding their formal rating system and replacing it with a process of continuous feedback and improvement they called ”Check-ins”. By 2015 Deloitte, GE and Accenture had followed suit, each replacing their formal review and[…]

Three Tips to Implement Continuous Performance Management

If your organisation is setting performance goals at the beginning of each year, mothballing them and then reviewing them either annually or bi-annually – it’s time to consider switching to continuous performance management. The results of the Deloitte Global Human Capital Trends 2018 Report revealed that 76% of companies have adopted a more inclusive and[…]


With the focus of performance management moving away from competitive assessment and towards continuous performance improvement, so too are the expectations of employees. Inspired and supported by continuous technological advancements in both the workplace and their private lives, employees have switched from passive recipients to being actively engaged in their own learning, development and careers.[…]

“Moments that Matter” for your Contingent Employees

Jacob Morgan in his book “The Employee Experience Advantage” talks about “moments that matter” within the employee lifecycle. These are the significant and often distinctive moments during the employee journey which are critical in shaping the employee’s experience within your organisation. To attract and engage the best and most talented contingent employees, your organisation needs[…]

Improving Employee Experience for your Contingent Workforce

The steady growth of the contingent workforce is a global trend and one which is becoming increasingly familiar to South African business. Contingent workers are most often characterised as contractors, consultants, temps and advisers, hired by an organisation, on an on-demand basis to provide services to that organisation.  According to a Statistics SA employment outlook[…]

Profile of a 21st Century Collaborative Employee

By Natanya Rutstein Working in collaboration with others is a highly productive way of realising a successful outcome, solving a complex problem or creating a superior end-product. The value of organised workplace collaboration is widely recognised across industries and is used both formally and informally often incorporating   a range of innovative and technologically advanced collaboration[…]