By Natanya Rutstein With the establishment of the Quality Council for Trades and Occupations (QCTO) in 2008 the aim was to move towards a National Quality Assurance System to ensure the standerdisation of all processes in respect of qualifications and part-qualifications for trades and occupations registered on the Occupational Qualifications Sub-Framework (OQSF). It has however[…]

What to expect from your SETA – 2020 to 2030

By Natanya Rutstein The New SETA landscape was ushered in on 1 April 2020 by the National Skills Development Plan 2030 (NSDP) and the re-establishment of the SETAs by the Department of Higher Education and Training. The NSDP largely encompasses the objectives of the National Development Plan (NDP) and the White Paper on Post School[…]

Mentorship for Expats

By Susan London Many years ago I started reading Thomas L. Friedman’s book “The World is Flat” highlighting the importance of “free-trade” and “globalization”. Unfortunately I never finished the book. Yet writing this, I am drawn back to some of the terminology referred to in his book to ensure the successful expansion of business –[…]

Employee Wellbeing in 2020

By Natanya Rutstein Overnight changes brought about by the COVID-19 global pandemic together with the looming social and economic challenges make it all the more important for HR professionals to put in place a comprehensive offering of employee wellbeing programmes to support both the physical and mental wellbeing of the workforce. Failure to make this[…]

Change Management Frameworks – Which One Fits Best?

By Natanya Rutstein Research conducted for IBM’s 2008 “Making Change Work” study shows that by using a standerdised change management approach an organisation can greatly increase its chances of implementing a successful change initiative. Prosci’s research on Best Practices in Change Management came to the same conclusion. Participants in the study who applied a structured[…]


By Natanya Rutstein   The integration of change management tools and processes is a key success factor in the design and implementation of your talent management initiatives. Whether it’s a new performance management system, the launch of your revised Employee Value Proposition (EVP), a succession pool programme or employee experience initiatives, a change management strategy[…]


By Natanya Rutstein   After a thorough review of the latest thinking on HR industry trends and predictions for 2020 I have put together a brief overview of the topics covered by industry leaders on what to expect in 2020. Most of the topics are already familiar to you and have been covered in our[…]